Tallinn transit overhaul causes technical glitches and stop confusion

Changes to Tallinn’s public transport network that took effect on August 1 have caused technical problems and confusion among passengers, ERR reported. Some stops still display outdated route information, while new trams and battery-powered trolleybuses have experienced problems showing route numbers.

The changes introduced new battery-powered trolleybuses and revised routes covering about one-third of the capital’s public transport network. Although officials said the first weekend passed without major disruptions, daily operations have highlighted gaps in passenger information.

At the Vineeri stop, for example, the information sign had not been updated to show that bus 14 no longer stops there and that buses 1 and 19 now do. A passenger also said the posted timetable for bus 1 appeared to show service only around 5 or 6 a.m., while the timetable in the app showed a normal schedule.

At the beginning of the week, stops along the entire length of Liivalaia Street had also not been marked with updated information.

Deputy Mayor Joel Jesse said replacing the signs was a time-consuming process and asked passengers to be patient. Around 500 stop signs need to be changed, while route network maps are being updated at about 1,000 stops. Stickers had been placed at stops to alert passengers to the network changes.

Jesse said the previous timetable remained in effect until the end of July, making it difficult to begin the work much earlier without creating additional confusion. Some signs were replaced before August 1, but work at other stops was still being completed. He estimated that updates at some stops could take another week or two.

The new network has also been affected by technical problems with the vehicles. There have been difficulties displaying route numbers on new trams and battery-powered trolleybuses. Jesse said some of the issues had been resolved, while work continued on others. Drivers have also needed time to familiarise themselves with the new vehicles and routes.

Jesse said the drivers had adapted well to the new routes and that there had been very few mistakes in service. He added that some technical details still needed to be corrected, adjusted or fine-tuned, but described the overall transition as having gone well.

Power shortages delay electronic information boards

Passengers have also criticised the continued absence of electronic departure boards at major transport hubs, including Hobujaama and Keskturg. The newly completed tram shelter at the bus station also does not have such a board.

Jesse said the installation of electronic boards was being held back by an inadequate electricity network. Many stops receive power only through the street lighting system, which switches on during dark hours, and do not have an independent round-the-clock electrical connection.